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App eCommerce

Returnly

With Returnly, you get everything you need to automate and manage your returns and exchanges.  Set your policy, control your brand, and start automating your returns workflow to free your team to focus on your customers. When integrated with Kustomer, Returnly displays relevant return and exchange information directly in the timeline and links to the associated RMA to help your team deliver faster, more personalised support.

Support Customers Faster

No more switching between tabs and juggling multiple apps. Have all your return data displayed when working with customers. 

Navigate Directly to Open Returns

Speed up return resolution times by navigating from Kustomer directly to the return in Returnly to process your customer’s request. 

Offer More Personalised Responses

Connect returns for a truly holistic view of the customer’s shopping history to give the personalised experience your shoppers want. 

 

Additional Resources

 

Develop Your Own Integration With Kustomer

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