Trustpilot

Trustpilot is an open-to-all customer reviews platform with business tools that make it easy to get more reviews, promote your best feedback, engage with customers, and analyse the results. Turn reviews into traffic, sales, and customer loyalty with Trustpilot.

Every month, people share over 4 million reviews on Trustpilot to help each other find great companies and make better buying decisions. More than just a rating, Trustpilot stars signify to the world that people love your company and you love them right back. Join the conversation and stand out as a brand people love.

Trustpilot + Kustomer

With the Trustpilot integration, you can see customer reviews directly in the Kustomer Timeline. What’s more, you can create thresholds to trigger an agent to follow up with a customer when a certain rating is given. For example, you can create a threshold when a customer gives below a 5 star rating, so agents can follow up to understand how to improve moving forward.