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Customer Service CRM

Call centre agent working from home with crm integrations in her CX platform.

No More Data Silos: How Integrating Your CRM & CX Platforms Improves CSAT Scores

A female customer service agent, wearing a headset, follows a customer service strategy that prioritises personalization and efficient practises.

How to Decrease CX Costs by Improving Agent Productivity

Two customer service agents attempt to solve customer issues with new customer service solutions.

Unveiling the Inside Track: Exploring Key Customer Service Solutions and Pitfalls

Young woman sitting down at a home work station with her laptop looking at great customer service examples.

4 Ways to Relieve Agent Friction with Customer Service Management

Close up of a woman doing financial analysis at work on a tablet at her desk.

The Benefits of A Modern CRM for Financial Services

A customer uses their mobile phone to converse with a conversational AI chatbot.

What Is Live Chat and Why Is It Great For Your Business?

Young woman sitting down at a home work station with her laptop looking at great customer service examples.

How to Fix the Gaps in Your Customer Experience Strategy

Woman in her home surrounded by plants is on her smartphone scrolling with a cup of coffee.

7 Chat Etiquette Tips for Best-in-Class Customer Service

Woman looking on an Apple desktop with Kustomer’s AI changing customer experience.

How Modern, AI-Driven CRMs Power Intelligent Customer Experiences

A customer service agent sitting at his desk with his office equipment and headset talking to a customer on how to improve online customer service.

7 Effective Ways to Improve Your Online Customer Service

The Modern Age of CX Messaging

Get Interactive Report

Customer service secrets podcast: how to manage customer journey mapping

The Time to Prioritise Data is Now with Joshua Moskovitz

Total Economic Impact™ Report Finds Kustomer’s CX Platform Produces More than 400% ROI Featured

Total Economic Impact™ Study Finds Kustomer’s CX Platform Produces More than 400% ROI

Customer Service Secrets Podcast Featured

Enjoy the Ride by Switching to Kustomer with Eric Chon

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