Kustomer Blog

Your Hub for Customer Experience: Opinions, Interviews, and the Latest Trends

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Close-up of smiling mature female customer service representative wearing a headset in the office giving personal customer service.

Leveraging Data to Unlock the Power of Personal Customer Service

Kustomer secures $60M in funding

Kustomer Secures $60M in Funding to Unleash Its Potential as a Standalone Company

Team of coworkers working towards collecting customer service metrics.

Top Metrics and Strategies for How to Measure Customer Service

3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.

5 Ways Automated Customer Support Can Create Consistent CX

Kustomer Embarks on a New Chapter as a Standalone Company

Young businessman working on a computer in an office, utilising email customer service software.

Email Customer Service Software: How Are You Handling Emails From Customers?

Introducing Kustomer University, The New Virtual Learning Platform Featured

How a Knowledge Base Can Transform Your CX

Screenshot of Kustomer Labs and its usefulness of ai in customer service.

Introducing Kustomer AI Labs with New Agent Assistance

The Rise of Self-Service: How Changing Consumer Demands Require New Options

Customer Self-Service Trends in 2023: Adapt Your Organisation to New Consumer Demands

The Modern Age of CX Messaging

Get Interactive Report

Businessman utilising Kustomer CRM platform for ticketing customer service.

Product Updates

Why Companies Are Switching from Ticketing Customer Service Solutions to Kustomer

How DTC Brands Deliver Standout, Personalised Online Experiences Blog

CX for DTC: How Your Brand Can Deliver Standout Online Experiences

Kustomer at Shoptalk 2023

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