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Remote Workers

Smiling woman text messaging on smart phone. Happy female customer with curly hair is wearing casuals. She is shopping at supermarket.
CX

Customer Service Skills Guide: How to Engage the Modern Customer in 2022

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Three people provide omnichannel customer support services. The person in the middle smiles at the camera while the other two look at their screens.
Best Practices

How Exactly Will a CRM Power Omnichannel Customer Support In the Future?

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Man wearing an apron accesses customer service software from his smartphone and laptop.
CX

The 12 Best Customer Service Software Tools for 2022

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Woman looking on an Apple desktop with Kustomer’s AI changing customer experience.
CX

How Modern, AI-Driven CRMs Power Intelligent Customer Experiences

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Woman sitting in front of a couch on her laptop with earphones in offering compassionate customer service
Best Practices

The Importance of Compassionate Customer Service and Truly Human CX

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Podcast

17 Ways to Effectively Manage a Remote Customer Service Team [Podcast]

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Top 5 Customer Experience Predictions For 2021 Featured
Best Practices

Top 5 Customer Experience Predictions For 2021

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Customer Service Secrets Podcast Featured
Podcast

Competing and Winning in Challenging Environments with Matt Dixon and Vikas Bhambri

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What the “New Normal” Will Look Like in the World of CX Featured
Best Practices

What the “New Normal” Will Look Like in the World of CX

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The Kustomer Internship Experience in a Remote World Featured
Best Practices

The Kustomer Internship Experience in a Remote World

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Tips and Encouragement For Parents Working From Home Featured
Kustomer

Tips and Encouragement For Parents Working From Home

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6 Mental Health Tips for Working Remote Featured
Best Practices

6 Mental Health Tips for Working Remote

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Designing Great User Experiences During COVID-19 Featured
Best Practices

Designing Great User Experiences During COVID-19

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