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Chatbots

Research: How the Retail Customer Service Landscape Has Shifted Featured
Best Practices

Research: How the Retail Customer Service Landscape Has Shifted

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Customer service agents work in an open office setting.
Best Practices

Better For You: AI Chatbot vs Live Agent?

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A customer uses their mobile phone to converse with a conversational AI chatbot.
Best Practices

Leverage the Power of Customer Service Chatbots

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Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Featured
News

Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction of the Cost of Phone Support

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You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data. Featured
Best Practices

You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data.

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Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities Featured V3
News

Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities

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Kustomer Acquires Reply.ai Featured
News

Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service

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Best Practices

To Bot or Not to Bot? Neither, Start with a Strategy

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CX

The Truth About Bots and Intelligent Automation

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Product Updates

Product Update: Making Live Chat Scalable

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The Modern Age of CX Messaging
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CX

3 Examples of Conversational Experience

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Best Practices

From Bots to Superheroes: Empowering Agents to Deliver Amazing Service with the Help of Chatbots

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