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Customer Success

3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.
CX

5 Ways Automated Customer Support Can Create Consistent CX

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Customer service secrets podcast: how to manage customer journey mapping
Podcast

How to Boost Search Results With Jay Hinman

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Woman sitting down on her couch in business casual attire while talking on the phone and jotting down notes.
CX

Why Customer Service Efficiency Is More Important Than Ever

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Introducing The Knowledge Base, a New Monthly Newsletter From Kustomer
CX

Introducing The Knowledge Base, a New Monthly Newsletter From Kustomer

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Customer service secrets podcast: how to manage customer journey mapping
Podcast

The Time to Prioritize Data is Now with Joshua Moskovitz

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Steve Richards takes us through customer service coaching that drives actual performance.
Podcast

Taking Care of Your Customers: Four Pillars of CX Transformation Success with Erika Putinsky

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Steve Richards takes us through customer service coaching that drives actual performance.
Podcast

Shredding the CX Scene with Rockstar James Dodkins

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Woman looking at her phone reading updated notifications on different platforms for an updated prescription.
CX

Why Knowing the History of Your Customer Is the Key to Success

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Celebrating the Winners of the Inaugural Kusty Awards
CX

Celebrating the Winners of the Inaugural Kusty Awards

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How to Turn Data Into Action and Measure the Success of a Support Team Featured
CX

How to Turn Data Into Action and Measure the Success of a Support Team

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5 Ways to Make Your CX Organization More Efficient and Effective Featured
CX

5 Ways to Make Your CX Organization More Efficient and Effective

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Just How Is the Global Pandemic Impacting Customer Service Success? Featured
CX

Just How Is the Global Pandemic Impacting Customer Service Success?

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Best Practices

The Key KPIs to Analyze When Comparing Internal and External Support Agents

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