8×8

8×8 is a cloud-based phone system built to support customer service and sales teams that lets you manage your team’s VOIP support in Kustomer. 8×8 allows you to record all calls made in 8×8 and makes them available in Kustomer in addition to automatically building a customer profile.

Centralise calls with other customer support data in a single platform. Instal 8×8 app to:

1. 1. View calls made or received in 8×8 directly in your Kustomer timeline.
   2. See if a call is coming in, in progress, or completed.
   3. Access additional call details, such as phone number and length of call.

 

Resources

• Help Article

 

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